Privacy Policy

1. Introduction

At Elevate Reach, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy describes our practices regarding the collection, use and disclosure of your personal data when you interact with our website and services. Please take a moment to read this policy carefully to understand how we handle your information.

This Privacy Policy applies to all visitors, users and customers of Elevate Reach's website and services. By accessing or using our website or services, you are accepting the practices described in this policy. If you do not agree to this policy, do not use our website or services.

2. Information we collect

2.1. Personal information

Personal information refers to data that can be used to identify an individual. Elevate Reach may collect personal information when you interact with our website or services. The types of personal information we may collect include, but are not limited to:

• Name
• E-mail address
• Contact information
• Billing information
• IP address
• User-generated content
• Any other information you voluntarily provide to us

2.2. Non-personal information

In addition to personal information, we may collect non-personal information that does not directly identify you. This may include data such as your browser type, operating system, referring URL and other technical information related to your use of our website and services. We may also collect aggregate information about user behavior on our website.

3. How do we use your information?

Elevate Reach uses the information we collect for a variety of purposes, including:

3.1. Provision of services

We use your personal information to provide you with our marketing services. This includes creating and delivering content, managing marketing campaigns and providing customer service. We may also use your information to communicate with you about your projects and issues related to your account.

3.2. Improving our services

We continually strive to improve the quality of our services. To achieve this, we may use your information for research, analysis and statistical purposes. This helps us to better understand our customers' needs and preferences, enabling us to tailor our services to meet your expectations.

3.3. Marketing and Promotions

With your consent, we may use your email address to send you promotional materials, newsletters and updates about Elevate Reach services. You may opt out of receiving such communications at any time by following the unsubscribe instructions provided in the emails.

3.4. Legal accomplice

Elevate Reach may use your information to comply with legal obligations, respond to legal requests, and protect our rights and the rights of others. This includes investigating possible violations of our terms and conditions, resolving disputes, and enforcing our policies.

How do we share your information?

Elevate Reach respects your privacy and does not sell, rent or lease your personal information to third parties. However, we may share your information with the following entities and under the following circumstances:

4.1. Service Providers

We may engage third-party service providers to assist us in providing our services. These providers may have access to your personal information only to the extent necessary to perform their functions on our behalf. We require our service providers to maintain the confidentiality and security of your information.

4.2. Legal requirements

We may disclose your personal information if required to do so by law, regulation or valid court order. We may also share your information when we believe it is necessary to protect our rights, privacy, safety or property or the rights, privacy, safety or property of others.

4.3. Business Transfers

In the event of a merger, acquisition or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you of such transfer and any choices you may have regarding your information.

4.4. Consent

We may share your information with third parties if you have given us your explicit consent to do so.

5. Cookies and tracking technologies

Elevate Reach uses cookies and similar tracking technologies to enhance your experience on our website and analyze user behavior. Cookies are small text files that are placed on your device when you visit a website. They help us remember your preferences and improve the functionality of our website.

5.1. Types of cookies

• Session cookies: these are temporary cookies that are deleted from your device when you close your browser.
• Persistent cookies: these cookies remain on your device for a specific period of time, even after you close your browser.
• Third-party cookies: some cookies may be set by third-party services, such as analytics platforms and social networks.
• Essential cookies: these cookies are necessary for the basic functionality of our website.
• Analytical cookies: these cookies help us understand how users interact with our website and improve our services.
• Marketing cookies: these cookies are used for targeted advertising and personalized content.

5.2. Cookie management

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, and you can set your preferences to receive notifications when cookies are placed on your device. However, please note that disabling cookies may affect the functionality of our website.

5.3. Do not trace signals

Currently, Elevate Reach does not respond to "Do Not Track" signals sent by your browser. We may explore this feature in the future, but for now, our website functions as described in this Privacy Policy.

6. Data Security

Elevate Reach takes data security seriously and employs reasonable measures to protect your personal information from unauthorized access, disclosure, alteration and destruction. These measures include:

• Secure Socket Layer (SSL) technology to encrypt data transmission.
• Access controls and authentication mechanisms to limit access to your information.
• Periodic security assessments and audits to identify and mitigate potential vulnerabilities.

While we strive to protect your information, please be aware that no method of data transmission over the Internet or electronic storage is completely secure. Elevate Reach cannot guarantee the absolute security of your data.

7. Your Rights

As a user of Elevate Reach's website and services, you have certain rights with respect to your personal information:

7.1. Access and Correction

You have the right to access the personal information we hold about you and to request corrections or updates to inaccurate or incomplete data.

7.2. Deletion

You may request deletion of your personal information under certain circumstances. Please note, however, that we may need to retain certain information for lawful or legitimate business purposes.

7.3. Objection and restriction

You have the right to object to the processing of your personal information or request restrictions on how your information is used, subject to applicable laws.

7.4. Data Portability

You may request the transfer of your personal information to another organization in a structured, commonly used, machine-readable format.

7.5. Withdrawal of consent

If you have given your consent for specific processing activities, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

To exercise any of these rights or if you have questions about your privacy rights, please contact us by e-mail.

8. Children's privacy

Elevate Reach does not knowingly collect or solicit personal information from persons under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us and we will take steps to delete such information from our records.

9. International Data Transfers

Elevate Reach operates under Mexican jurisdiction. If you access our website or use our services from outside of Mexico, please note that your information may be transferred to, stored and processed within Mexico.

Changes to this Privacy Policy

Elevate Reach reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this policy by posting the revised Privacy Policy on our website with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact us

If you have any questions, concerns or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Address: Calle Río Guadiana #23, Piso #2, Colonia. Renacimiento, Cuauhtémoc, Código Postal 06500, CDMX, México.

Phone: +1-888-2125015

E-mail: cs@elevate-reach.net

Thank you for trusting Elevate Reach with your privacy. We are dedicated to maintaining the highest standards of data protection and look forward to serving your marketing needs while respecting your privacy rights under Mexican jurisdiction.